Privacy Policy

NeuroKIND Community is a neurodivergent-led community organisation based on the Mornington Peninsula, Victoria. We operate social and recreational groups for neurodivergent children, young people, adults, and their carers.

We are an NDIS registered provider. Our website is neurokindco.org.au.

We may collect personal information including your name, email address, phone number, and any details you provide when contacting us or registering for a group.

For NDIS participants, we may also collect NDIS plan details and support needs as required to deliver funded supports.

We collect information directly from you when you submit our contact form, register for a group, or communicate with us by email or phone.

We use your personal information to respond to enquiries, process registrations, deliver group programs, and communicate updates about our services.

We do not sell, rent, or trade your personal information to third parties.

We may share information with NDIS-related bodies (such as the NDIA) where required to deliver funded supports or meet our obligations as a registered provider.

Your information is stored securely and we take reasonable steps to protect it from misuse, loss, and unauthorised access.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Our website may use cookies and similar technologies to improve your browsing experience. You can disable cookies in your browser settings, though some site features may not function as intended.

We may use analytics tools to understand how visitors use our site. This data is aggregated and does not identify you personally.

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or out of date.

To make an access or correction request, please contact us using the details below.

If you have a concern about how we have handled your personal information, please contact us in the first instance. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

For privacy enquiries, please contact us via our website at neurokindco.org.au/contact.